Privacy & Text Message Terms
NOCO Property Services · Valet trash resident service
What we collect
- Your building and unit (from the code on your can). We do not ask for your name.
- If you opt in to texts: your mobile number, language, the consent wording you agreed to, and the date and time.
- If you report a missed pickup or request a bulk pickup: your note, optional photo, and optional callback number.
How we use it
Only to provide valet trash service at your community: pickup reminders, schedule changes, and replies to your requests. We share reports about service at your community (unit, note, photo) with your property management. We never sell your information and never use it for third-party marketing.
Text messages
If you opt in, you'll get automated service texts about valet trash pickup (about 1 per service night, plus schedule notices). Consent is not a condition of service. Message and data rates may apply. Reply STOP to cancel at any time, or HELP for help. You can also call (970) 430-6204.
Photos
Our crew photographs doors, hallways and trash bins only, to document completed service and set-out issues. Crew are instructed not to photograph people or the inside of homes.
Retention
Service records and photos are kept up to 13 months, then deleted. Opt-in records are kept as long as required to show consent.
Contact
Questions or deletion requests: call (970) 430-6204.